Tourism Snowy Mountains is committed to providing you with the best possible customer service experience. Tourism Snowy Mountains is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies and web beacons
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our site visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use device information in order to serve re-marketing ad campaigns through online platforms such as Google Ads, Facebook and Taboola. For example if you have visited our site previously, we may serve you an appropriate advertisement within your social media and online feeds, based on the pages of the site you visited such as ‘Where to stay’.
SHARING YOUR PERSONAL INFORMATION
Tourism Snowy Mountains do not sell or rent personal information. Personal information is not disclosed to any organisation outside of Tourism Snowy Mountains for any purpose other than those purposes set out above without first obtaining customer consent or unless required by law.
We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ .
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by clicking on the following links:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ .
This Website uses Google Signals, a feature of Google Analytics, which will associate the visitation information that it collects from this Website with Google information from accounts of signed-in Google-account users who have consented to this association for the purpose of ads personalization. This Google information may include User location, search history, YouTube history and Data from sites that partner with Google – and is used to provide aggregated and anonymized insights into Users’ cross device behaviours.
If a User falls under the described association, they may access and/or delete such Data via My Activity provided by Google: https://myactivity.google.com/
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Tourism Snowy Mountains reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Phone: (02) 6457 2751
Tourism Snowy Mountains
Car Park Office, 49 Kosciuszko Rd, Jindabyne, NSW 2627